Whether it's a retail counter or a digital platform- if you don't take care of your customers, someone else will.
When you're online, potential customers have millions of offers at their fingertips. Why should they choose you?
Customer Service: It's the Little Things - Mark's Marketing Blog
Posted by marksmarketingblog under Customer ServiceFrom http://marksmarketingblog.com 3551 days ago
Made Hot by: sundaydriver on March 8, 2015 11:14 am
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3547 days ago
3547 days ago
3549 days ago
I wonder if our franchise expert, Joel Libava, has a comment on the standardized routines at Subway, as you describe the discrepancies in your post.
3547 days ago
I love Subway too… Usually.
Joel Libava you say? Hm. Thanks for the tip. I’ll check him out!