Customer Service: It\'s the Little Things - Mark\'s Marketing Blog | Small business news; tips; networking

Posted by marksmarketingblog under Customer Service
From http://marksmarketingblog.com 3535 days ago
Made Hot by: sundaydriver on March 8, 2015 11:14 am

Whether it's a retail counter or a digital platform- if you don't take care of your customers, someone else will.

When you're online, potential customers have millions of offers at their fingertips. Why should they choose you?

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Comments

Written by lyceum
3531 days ago

Mark: Do check him out! ;) He is a great guy! :)

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Written by marksmarketingblog
3531 days ago

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Written by lyceum
3533 days ago

Mark: Welcome to BizSugar with your 4th entry! I am fan of Subway and it has really got traction here in Scandinavia now.

I wonder if our franchise expert, Joel Libava, has a comment on the standardized routines at Subway, as you describe the discrepancies in your post.

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Written by marksmarketingblog
3531 days ago

Thanks for the comment, Martin!

I love Subway too… Usually.

Joel Libava you say? Hm. Thanks for the tip. I’ll check him out!

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