How To Handle Negative Reviews

Posted by jimarmstrong under Customer Service
From http://www.getbusymedia.com 3986 days ago
Made Hot by: steefen on December 27, 2013 3:15 pm

Jason Kane provides us with a thoughtful and cogent view into how to handle negative reviews and how to turn this into an opportunity to grow your customer base.

Who Voted for this Story

Top BizSugar Users

This week's most active BizSugar users. Join Them!

Comments

Written by tiroberts
3985 days ago

Great tips. It can be rather difficult to read negative review about your business, product or service, even upsetting. But it's important to know and understand how to properly handle them in a way that make you look professional and also help your customers get what they need. Thanks for sharing your insights with us.

- 0 +