By following a few simple steps, small business owners can turn a disgruntled customer into a brand champion. Yaniv Masjedi offers four tips to turning around a negative situation.
Step-By-Step Guide for Defusing a Heated Customer Service Situation
Posted by
dhennessy under Customer Service
From http://experts.allbusiness.com 4089 days ago
Made Hot by: fundpr on September 16, 2013 11:29 am
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4089 days ago