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The Modern Strategy To Getting Call Center Metrics Right

Posted by janesheeba under Customer Service
From http://www.techbuzzonline.com 4122 days ago
Made Hot by: kingofcontent92 on August 14, 2013 9:37 am

A call center can have a significant impact on your firm’s success. Hence a call center’s performance needs to be measured, evaluated and improved, if possible.

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Comments

Written by missesjones
4117 days ago

Not a bad strategy at all!

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