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Want a Competitive Advantage? Focus on Customer Experience

Posted by mmangen under Customer Service
From https://www.linkedin.com 3765 days ago
Made Hot by: kingofcontent92 on August 9, 2014 1:55 pm

Customers today are pretty predictable. We want what we want when we want it. I know there are plenty of shoppers out there who are all about the deal and I think that’s terrific.

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Written by lyceum
3760 days ago

Shelly: Great story! Zappo seems to the leader in focused customer service. I like the beach picture. How about a photo of you with the new sunglasses? :)

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