Want to Improve Your Customer Service? Do a Customer Survey

Posted by NetworkSolutions under Customer Service
From http://www.web.com 4171 days ago
Made Hot by: justretweet on June 27, 2013 7:47 am

How good is your customer service? You might think it’s great, but what if your customers think differently? Some customers will complain about bad service, but others will just suffer quietly (and take their business elsewhere). You’ll never know how most of your customers feel about your service until you ask. Here are some ideas for customer surveys that work.

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Comments

Written by Fancyscrubs
4166 days ago

Thank you for the tips, we've tried to do them but don't get a lot of response. We've read it's not always good to offer an incentive for asking for reviews, what are your thoughts on that?

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Written by bigmoneyweb
4171 days ago

Seriously, when it comes to managing and enhancing your customers experience, nothing can beat doing a customer survey. I've seen so many companies use it to better their business and give their customers exactly what they want. Thanks for sharing this in the community.

Val

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