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What customer success managers actually do all day

Posted by joannw2016 under Customer Service
From http://thenextweb.com 3080 days ago
Made Hot by: Liz_062 on June 17, 2016 1:39 pm

People with ‘customer success’ in their job title haven’t been around for very long. They’re kind of like sales, but not focused on selling. They’re a bit like support, but don’t deal with just any old tyre-kicker.

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Written by tiroberts
3079 days ago

Great insights. Thanks for sharing with us.

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