No one working in customer service will be surprised to hear that the research reveals that good service really does matter—and that bad service can harm your business. You’ll be surprised by just how much it matters and how long the effect lasts.
What exactly is the long-term impact of 'good customer service'?
Posted by
ryandonegan under Customer Service
From http://www.zendesk.com 4243 days ago
Made Hot by: mikehartman1 on April 11, 2013 8:27 pm
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