Laurel Delaney emphasized in her post --Building Global Bonds One Customer at a Time that our customers are our business! It is very important to build that relationship especially with keeping your customers loyal to you. Meeting with them once in a while is a good idea, but how about if you are doing business globally and your customers are miles and miles away from you. Well, Laurel's post which I cited above in the first statement really helps.

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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!