While the focus on what’s changing on the ground remains a primary component of a company’s overall customer experience strategy, it’s also important to consider what changes must be made to higher level staffing to ensure those responsible with overseeing a shift toward total omnichannel integration are moving forward effectively.
Creating a Chief Customer Officer position can benefit your retail business for short-term and long-term goals. Industry Insights' David Rich explains why.
Having a Chief Customer Officer is Good for Retail
Posted by BuyerZone under ManagementFrom http://www.buyerzone.com 3870 days ago
Who Voted for this Story
Subscribe
“You are most welcome Gaurav....”
“transition plan is the first thing to start. Thank for sharing this...”
“I have been using Picuki, and other tools. But, I was not aware about IG...”
“I am not into Google Sites. I still and always prefer WordPress. Easy to...”
“Semrush is changing. And, I am following the path....”
Comments