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Often the managers have not received any specialised management training which will give them the specific tools and techniques to lead and manage the team effectively.

The role of “manager” has the following skills sets:

1. The ability to set goals and delegate tasks
2. The ability to communicate information using accurate language
3. The ability to devise practical plans of action
4. The ability to handle performance issues and complaints
5. The ability to manage emotions and bad moods

Here are the notes on each aspect of managers training………………