Every business, no matter how big or small, has three primary functions that are essential to it's success: operations (production and services), accounting, and marketing. As a business grows other functions are established like customer service, human resources, shipping/receiving, and more...





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Written by thelodgeshoper
3621 days ago

Really good post. Thanks for sharing.



Written by pathenry123
4174 days ago

I think many businesses understand the need to work together, but then fail to execute. It's still easy to say "that's an accounting issue" or "customer service should handle that" without anyone taking responsibility for anything outside of their usual departmental domain.

I'll be sure to check out the link. Thanks for the info!



Written by lyceum
4174 days ago

Pat Henry: I have talked about the silo effect for a long time. I saw it often as a purchaser when the sales department didn't provide us and the manufacturing department with sufficient data from the market place. The solution to this problem is to look at the organization as an integrated body and implement a supply chain approach.

Have you listen to Zane Safrit's interview with John Hagel, III. He is the co-author of The Power of Pull.

http://zanesafrit.typepad.com/zane_safrit/2010/05/john-hagel-iii-co-chairman-of-the-deloitte-center-for-edge-innovation-and-co-author-of-the-power-of-pull-how-small-moves.html



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