If you want to build a successful business, you need to build a base of loyal customers. That means that you not only need to convince customers to do business with you in the first place, but you also need to convince them to come back and do business with you over and over again. How can you do this? The answer is in your customer service.
Using Customer Service for Retention and Renewals
Posted by Jed under ManagementFrom http://smallbiztrends.com 3344 days ago
Who Voted for this Story
Subscribe
“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
“Lisa: Good to hear! Thanks for your response....”
“For sure, I know I did years ago when I was working for others....”
“Lisa: I wonder if they potential employee is doing a background check on...”
Comments