Caring for your customers can be a serious competitive advantage. But you cannot claim you put your customers first until you actually do that. The money quote does not get that way without you doing a bit of "show me the money" work.
When I talk to business owners about customer conversations, the ones who can claim success, those whose customers go back to time and time over receive this kind of feedback - you show me you care, you're easy to talk with, you solve the problem.
3 Things You can do Today to Show Your Customers You Appreciate their Business
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From http://www.conversationagent.com 5674 days ago
Made Hot by: on January 16, 2009 8:01 am
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