BizSugar.com › Marketing › 6 Customer Engagement Tools to Enhance Your Online Store Reputation

Apart from sales generation what online merchants and store owners need is to maintain their online reputation. This aspect is a necessity to keep the attention of the existing customer consistent and to attract the new customers.

You might be wandering what is online store reputation and how to manage it .So let me tell you that managing your store reputation means monitoring the brand, addressing the issues of customers (which may impact negatively in future), using customer feedback solutions, providing early warning or instructive signals to customers regarding every process into which they enter in your store.