Customer Referrals: The CSM Metric You Can\'t Ignore | Small business news; tips; networking | BizSugar

Submit an Article

6

Customer Referrals: The CSM Metric You Can't Ignore

Posted by lincoln-murphy under Marketing
From http://customersuccess.gainsight.com 3730 days ago

David Mitzenmacher, VP Customer Success at Kareo, shares the one Customer Success Management metric you can't afford to ignore: Customer Referrals.

Who Voted for this Story

Top BizSugar Users

This week's most active BizSugar users. Join Them!

Comments

Log in to comment or register here.

Subscribe

Latest Comments

“I agree!...”

“It does take a little time to get used to!...”

“Hi, Martin! Kristianstad. And you? Have a great day! /Peter....”

“Nice article....”

“Tone is so important....”

Share your small business tips with the community!

Share your small business tips with the community!

Share your small business tips with the community!

Share your small business tips with the community!