Do You Think Your Customers are Morons?

Posted by UPmarketArt under Marketing
From http://smallbusiness.uprinting.com 4388 days ago
Made Hot by: LoopLooper on November 19, 2012 6:33 pm

How simple it too simple?

It depends on who you're selling to.

What do you think of Debenham's move?

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Comments

Written by lyceum
4384 days ago

No, I try to attract customers who are not morons. But sometimes, they are wrong, and I have teach them a lesson! ;) I like the example of using plain language and not tech jargon. I have a mission to do in the beverage industry...

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Written by UPmarketArt
4384 days ago

Whoever said "the customer is always right" has actually done a huge disservice to the customer service industry as a whole. thanks for sharing!

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Written by DebMark
4385 days ago

What a title! I dare anyone to answer "yes." - Deb

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Written by UPmarketArt
4384 days ago

Hi Deb! I know quite a few people from my past jobs who do think this- but they'd never say it out loud. I feel some business owners and managers get desensitized over time and unwittingly dehumanize their customers in their minds - thus leading them to think things they wouldn't otherwise, if that makes any sense.

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