CIOs are uniquely positioned to drive their organizations forward into the "age of the customer." That's because any organization-wide shift to improving the customer experience today must be driven by technology. But it may not happen naturally: CIOs must seize the initiative and drive strategy and process around developing CX innovations.
Hacking Value Delivery: CIOs and the Age of the Customer #infographic
Posted by SaadAhmadkhan under MarketingFrom http://www.visualistan.com 3229 days ago
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