Lithium is one of the most preferred customer community platforms that creates a trusted connection between customers and the brand, and Salesforce is a powerful service cloud. When Lithium is your community platform and Salesforce is your service cloud, it is important to seamlessly integrate both the systems for deeper customer insights.
Check out this blog to learn how to escalate Salesforce cases directly from your Lithium community.
Lithium Salesforce Case Connector – Enhancing Salesforce’s Case Management Capabilities
Posted by
Grazitti-Interactive under Marketing
From https://www.grazitti.com 2848 days ago
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