Mystery shopping for restaurants is more important in the age of social media, not less. Instead of being a victim of the social media buzz, utilizing resources and shifting the paradigm about when mystery shoppers are conducted can build a foundation for success.
Restaurant Mystery Shopping for Revenue Growth
Posted by michaelhartzell under MarketingFrom http://www.michaelhartzell.com 4789 days ago
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4784 days ago
4789 days ago
I think people in the habit of leaving online reviews might be more likely leave a good review after a great meal if they feel buzzed about it. The old way - calling or writing hours later, is a lot less likely.
Duncan