This is how customer support is going to look like in 2014. We loved the point number 4 where customer support is predicted to integrate with social media. It’s increasingly been done by many companies to use twitter as a helpdesk or support ticket raising tool. The ease and access of such innovative tools and trends would shape business 2014.
Top 10 Customer Service Trends In 2014
Posted by sourcepep under MarketingFrom http://www.sourcepep.com 3757 days ago
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