BizSugar.com › Online Marketing › 5 excellent reasons to adopt Artificial Intelligence in hotels!

Artificial Intelligence in hotels is the reality you, hotelier, should embrace. I know it may sound “sci-fiction” or some futuristic trend that won’t catch. But AI is already among us and can make your life easier at work and customers happier with their experience.

There was a time (not so long ago) when customer service was restricted to phone calls and emails. To stay in line waiting for an answer was a given. It was just the way things were. But not anymore! The scenario has changed and expectations too. Clients want efficiency and speed when contacting a company and a delay can ruin relationships before they even begin.