Solving Customers' Problems to Create Relationships by Mike Moran

Avatar Posted by Jenny under Online Marketing
From http://www.smallbusinessnewz.com 6160 days ago
Made Hot by: on January 13, 2008 10:42 pm
The Web is ushering in a new way of communicating with customers, but instead of the breathless hype of the old days designed to make one sale, we need to solve a customer's problem to create one relationship. If we truly help people, you can be sure that few of them will remember to buy from us. Unfortunately, more and more of our target markets are turned off by the old sales pitches and will look for true help elsewhere. If you grew up with old-style marketing, you might not agree with me, but let me explain.

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