BizSugar.com › Online Marketing › Is Your Small Business Website Giving Customers What They Want?

As a small business owner, you know that having a business website and a presence on social media are important to your business’s growth and success. But are you just giving lip service to that concept, or are your small business website and social media outreach really delivering what customers want? Sadly, most small business owners are falling short of consumers’ expectations, according to the latest Web.com Consumer and Small Business Perception Survey. As a result, these entrepreneurs are missing out on opportunities to increase their sales, create loyal customers and build lasting customer relationships.