Referrals and reviews are often a small business owner’s most valuable marketing asset, and online listings make it easier than ever for your customers to tell the world what they think of your business.
Everyone loves a good review, but what happens when the reviews are unfavorable, negative or even make claims that are downright false?
Here are some tips for managing your online reputation and understanding your options and tactics for handling a “bad” online customer review.
Managing Your Online Reputation – How to Respond to Customer Reviews
Posted by businessdotgov under Online MarketingFrom http://community2.business.gov 5154 days ago
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5154 days ago
businessavante