We didn’t do much research. We looked at what our users were asking for (rarely a good idea), what we wanted to build and then we built it and moved on. After some time we might have looked at some metrics to see if it’s used or not.
Using Intercom to design Intercom
Posted by
StellaShveyqgd under Online Marketing
From https://blog.intercom.com 2629 days ago
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