Openness when a business makes a mistake can be challenging. This is especially true in the digital world when you are admitting a problem online for all to see. But isn't openness a more desirable policy for creating strong customer rapport?
Business mistakes, admitting problems to your customers
Posted by Barneyausten under Public RelationsFrom http://www.starttoblog.com 4843 days ago
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“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
“Lisa: Good to hear! Thanks for your response....”
“For sure, I know I did years ago when I was working for others....”
“Lisa: I wonder if they potential employee is doing a background check on...”
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