Three Stories That Prove Consumers Still Have Power

Posted by Glen Craig under Public Relations
From http://freefrombroke.com 4710 days ago
Made Hot by: Small Business Tribe on January 3, 2012 4:09 am

Consumers have proven, in 2011, that they have the power to enact change and get businesses to change their policies. See how Verizon, GoDaddy, and Bank of America changed their stances.

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Written by nialldevitt
4708 days ago

Hi Glen, I've had a recent smaller example here in Ireland with a telco. After a long heated phone exchange, I called them out using social media. Within a week, my problem was solved! The point: consumers now have power if they knew how to use it effectively and fairly. Thanks for sharing and Happy New Year from the team here at BizSugar. Regards, Niall

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Written by Glen Craig
4706 days ago

Smart companies are taking to social media outlets, like Twitter, and are building up great relationships with their base. We may not be able to put a face on a corporation but at least we can have some interaction to make people feel like more than bottom line numbers.

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