BizSugar.com › Resources › VivaDesk Review – Customer Service and Help Desk Management

Whether a business sells products or provides services, customer service calls a part of the process. Managing these calls effectively is essential to any business’s success, and the ability to allow multiple workers to access and update the system is a must.

VivaDesk makes incident management easy, empowering businesses to track calls, resolutions, and assets all in one place. This VivaDesk review shows how the help desk app can be used to improve a business’s customer service.