As more customers look for products and services that understand their needs and responsive to their situations, businesses find it necessary to personalize customer interactions to stay competitive. Indeed, a Forrester study revealed that 72% of customers believe “time is the most important thing that a company can do to provide them with good service.” Even with a huge customer base, companies can keep tab of customer engagements, thanks to CRM software.
What is CRM Software? Analysis of Features, Types and Pricing
Posted by tomgorski under ResourcesFrom https://financesonline.com 2252 days ago
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