12 Secrets to A+ Customer Service

Posted by tuckerleroy under Sales
From http://smallbiztrends.com 3706 days ago
Made Hot by: BizWise on October 6, 2014 8:30 am

You can’t run a successful business without happy customers. And while it may be impossible to please everyone all the time, there are some actionable techniques you can use to significantly improve customer satisfaction.

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Comments

Written by AngelBiz
3702 days ago

To me the first and last points are the key. First you have to know how your customers are feeling about your business. Without it you are operating in dark. The last point about employee education is very important. Customer service is the responsibility of everyone, not just sitting at the top. If your field employees are not treating customers right not amount of corporate initiatives will make any difference.

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