In business, when we do something to hurt someone, cause them pain or cause them loss or damage, it is incumbent upon us to recognize what we have done and to mouth those two hardest words in the English language to say, “I’m sorry!”
If not now, when? There is an old adage that "It's never too late."
This story proves it wrong!
A Historic Missed Chance for a Business Apology! Jack Tatum and Daryll Stingley
Posted by saraib820 under Self-DevelopmentFrom http://halva67.wordpress.com 5233 days ago
Made Hot by: tuckerleroy on July 28, 2010 7:24 pm
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