BizSugar.com › Self-Development › Don’t Be Rude: Say No

In today’s world, it does not seem to matter who you are; politicians, business owners, customer service reps, teachers, parents, potential customers, hiring managers…nobody wants to say no. In fact, most people will go miles out of their way to skirt around having to say no. Society tells us that we are just being polite, but I contend that in fact it is extremely rude not to say no. Politicians lose their moral and ethical values trying to appease everyone. A business owner expects his employees to work extra hours because he can’t say no to a client’s unreasonable demand. A customer service rep wiggles around tough questions, frustrating the customer even more, but politely never saying no. A potential client continues to waste a sales person’s time because they don’t want to insult the sales person with a “no.” A job seeker eagerly awaits the promised, but never received, phone call about the job.