In online terms, social media customer service is a low hanging business fruit and an area where you can steal a march on your competitors during 2015.
Usually around this time of year, I write about those online marketing trends that I expect to feature heavily during the following year. However, this year I’m changing the focus to social customer service, where, customer expectation is not being met by the majority of businesses. It’s worth noting that social customer service activities double as some of the best online marketing tactics you could employ.
10 Social Media Customer Service Tactics You Must Implement During 2015 - Tweak Your Biz
Posted by nialldevitt under Social MediaFrom http://tweakyourbiz.com 3634 days ago
Made Hot by: LoopLooper on December 15, 2014 12:25 pm
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3624 days ago
3628 days ago
Social media customer service really help relation between customer and the company, it helps to find customer satisfaction,it's great initiative to start social media customer service in increase brand reputation, till now i have not heard about the social media customer service exists, thanks for sharing this good article.