BizSugar.com › Social Media › 10 Things Hotels Need to Embrace in The Face of Social Media Marketing and Customer Engagement

When it comes to Social Media Marketing many Hotels struggle with Customer Engagement.

Many Hotels find the real-time conversations intimidating and often that they pose more concerns than adding any value to their business. The high-volume of customer inquiries many Hotels also find very difficult to deal with.

Today it is accepted among most brands that Social Media Marketing is valuable because it allows companies to directly engage with their customers, build brand presence, and ultimately sell more products.