10 Tips for Handling Social Media Crises and Complaints

Posted by bockmary7 under Social Media
From http://www.socialmediadelivered.com 3223 days ago
Made Hot by: advertglobal on January 30, 2016 1:47 pm

Don’t let your company be the folly of a flop, or the butt of a blunder.
When things hit the proverbial fan- Don’t be scared, be prepared.
Here are the 10 tips to not drop the social media ball when issued complaints of higher severity.

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Comments

Written by bockmary7
3219 days ago

Hi Lyceum.

I have stumbled upon some good articles that can give you examples of companies that have dome exceptional use of social media for offeringgreat customer services-

http://www.socialmediaexaminer.com/exceptional-customer-service-on-twitter/

http://www.socialmediaexaminer.com/10-ways-to-deal-with-upset-customers-using-social-media/

http://www.businessnewsdaily.com/7578-social-media-customer-service.html

Hope this helps.

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