Much has been written recently about the requirement to focus today on the total customer experience, as a competitive edge or even for survival. Traditionally, you just worried about the quality of the sales transaction (price, speed, service), but the “customer experience” now includes ease of pre-sale shopping, post-sale support, with a connected relationship throughout.
4 Strategies To Ramp Up The Total Customer Experience
Posted by martinzwilling under StartupsFrom https://blog.startupprofessionals.com 1995 days ago
Made Hot by: Webdev1 on June 14, 2019 12:35 pm
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