Every startup fears that one angry and unfair customer who can jeopardize the business by a negative post on Ripoff Report, Yelp, or one of the hundreds of other consumer complaint and review sites on the Internet. Most entrepreneurs don’t even know how to keep track of what people are saying about them on the web, much less how to respond or remove it.





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Written by lyceum
3524 days ago

After "Dell Hell" and "Comcast video," have you seen companies that have protected their business reputation online? Have you seen examples of companies that have learned from their mistakes on the net?



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Share your small business tips with the community!