BizSugar.com › Startups › Startup Professionals Musings: 7 Business Leadership Traits Persuade Customers Today

We are living in a new generation of business, where customers drive the experience, and highly engaged employees are required to keep up with customer expectations. Traditional business leadership practices, including autocratic, reactive, and narcissistic, aren’t good enough. Over 16 percent of workers are still actively disengaged, and half have left at least one job because they hated their boss.