Seeking Scale? It’s About People, Not Process

 Seeking Scale? It’s About People, Not Process - https://www.wodenworks.com Avatar Posted by joannw2016 under Strategy
From https://www.wodenworks.com 151 days ago
Made Hot by: logistico on May 21, 2019 7:13 pm
New York City’s yellow cabs are a universal symbol of urban transportation. A person stepping to the curb, raising their hand, and hailing a taxi is an internationally recognized image of New York’s speed — and convenience. Visitors and New Yorkers alike know the reality isn’t quite as glamorous: poor customer service, long waits in the rain watching occupied cabs zip by, and a dearth of availability in off-hours are all part of the taxi experience.






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