One of the major risks involved with the use of differing incompatible Customer Relationship Management systems (CRMs) is miscommunication, and the subsequent mismanagement, of sales leads. This can cause channel conflict.





Comments


Written by HeatherStone
3935 days ago

Hi David,

Sounds like something anyone using Customer Relationship Management systems should pay close attention to. Thanks to Phaedra Stockstill for sharing this post with the BizSugar community.



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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!