BizSugar.com › Technology › How does the Internet of Things impact the ITSM landscape?

The Internet of things is connecting countless objects, devices and appliances across the globe and this trend is expected to grow exponentially. According to International Data Corporation (IDC), worldwide spending on the Internet of Things (IoT) will reach nearly $1.3 billion in 2019, from $698.6 billion in 2015. Devices connected by IoT have sensors embedded in them which communicate with each other and follow a series of actions based on the data collected, movements detected, location recognized etc. All this is designed to make our lives easy.