More than ever before, customers want to interact digitally with businesses in the same way as they do with friends and family; through social media and mobile devices. These insights are revealed through a recent Microsoft survey of over 1,000 U.S. consumers that uncovered shifts in the ways customers want to hear from businesses.
Survey Reveals Customers Crave Digital Experiences
Posted by
stillwagon428 under Technology
From https://blogs.business.microsoft.com 2649 days ago
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