Alexshu commented on the following stories on BizSugar
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5 Ways to Fertilize Your Online Garden
"I'm a firm believer in easy contact pages. E-commerce sites made convoluted contact pages or the shocking absence of contact pages popular, sadly. So obvious what they're doing! They don't want to hear from you - ever. Great points re: mobile users. As for FAQs being somewhat passé, I'm unsure I'd use that word to describe FAQs. Having one indicates you're aware of what people ask. I guess the whole concept of a FAQ needs a bit of a refresh to somehow give them more of a modern pep/life, for lack of a better term."