Bsdigital commented on the following stories on BizSugar
The Do’s & Don’ts Of Outsourcing Marketing To An Agency or Freelancer
"DO's: 1) Know what you want the client service provider (CSP) to deliver before engaging their services through the scope of work document- This will prevent any confusion during contract negotiations as well as give them something tangible they need in order for it clear who owns whose intellectual property rights on certain projects if ever needed later on down the line 2) Be open with CSP about expectations - Include deadlines throughout project development phases 3) Follow up after each interaction - You never know how well things could have gone had you followed up 4 ) Hold account managers/clients accountable by means which measure success-such as sales numbers 5 ) Set initial timeline goals 6.) Document all changes made 7). Ensure Project Manager understands what clients expect 8 .) Make sure meetings happen 9.) Use references 10)) Keep records"« previous12 next »
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Startup Professionals Musings: Customer Trust Is An Opportunity With A Huge Payback
"It's hard to overestimate the importance of customer trust. It is a long-term investment that can result in significant profits for startup businesses. The more customers you have who are willing and able to pay your bills, the more likely it is that you will be profitable and survive as a business. In addition, building up customer trust takes time—a process that often starts with understanding why they need or want what you offer (and then doing everything possible to provide it. "