Robertbrady commented on the following stories on BizSugar
How negative comments can lead to positive results
"In a presentation I attended, Mitch Joel (author of Six Pixels of Separation) pointed out that negative reviews convert better than positive review. A negative review has credibility because customers are very incredulous about incentivized or paid reviews. "Brand or Banned: What Is Your Brand Really Saying? | Marketing
"To me, the hardest thing for most companies to do is listen. They are very good at analyzing internal information like analytics, earnings reports, etc. but listening is difficult because it often require them to stop whatever urgent task they're currently consumed by and listen. In a world that trains you to react quickly and decisively, this is very difficult."Subscribe
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Your Website Should Cost You NOTHING
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