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When I first started blogging I was thrilled if even one person read my post. After a while, I realised growing my blog was less about ‘building’ my community than it was about actually finding them in the first place. Here are 10 lessons I learned about blogging in the past year. Read More

You know when you’ve got a great story niggling away at your brain, but you just can’t get started?

There are easier, faster ways of getting the words out of your head and onto your laptop.

Here are 20 hooks to hang your next blog post, article or story on. Read More

I realised my correspondence had gotten a little out of hand when I ignored my emails for two days straight (and it wasn’t a weekend). The truth was, it was carnage in there and I couldn’t bear to look. I was determined to work out a way of staying on top of email without making it a full-time job. Read More

Most of the time, as in real life, I find one online shopping experience is pretty much like another. There’s no real incentive to repeat buy unless the products are particularly amazing, cheap or difficult to source elsewhere. Which is why I was delighted with my shopping experience at Birdsnest, Read More

Ever had one of those light bulb moments where you’re convinced you’ve stumbled onto the best idea ever. Only to google it and find that someone got there before you? The truth is, ideas that work don’t have to be new. You can put your spin on something that’s already been done and make it your own Read More

Do you struggle to talk about what you do? I wrote this post especially for you. It includes 10 examples of simple introductions you can tailor to suit your story. Read More

You can’t control how a bully behaves towards you, but you can control the way you respond.

Next time you feel you’re being bullied, don’t take it personally. Put yourself in the their shoes and think, what outcome does this person want? And, how can I help them get what they want without maki Read More

Launching a new and exciting business? Going through a rebrand? Or maybe you’re busy cooking up some new and improved language for your website. Don’t underestimate the power of a great tagline. Read More

I have a confession to make. I’ve never been very good at saying no. Popular wisdom dictates that business success in the online world depends on your ability to be helpful and likeable. But if you want to be successful there are times when you have to be firm and say no. Read More

Last year I had a client relationship that was shall we say, less than satisfactory. I’d never had problems before which, as it turns out wasn’t such a good thing. Because no problems = no lessons learned = processes that needed improvement.
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