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As a business owner, you need to improve your productivity, so that you can increase your profit. But keeping a cool head when you’re running the show can prove one of the biggest challenges. So take a deep breath and a step back. Read More

A recent report from the Office of National Statistics highlighted the productivity of each of the G7 countries in 2012. The report shows that output per hour in the UK was 21% lower than average for the rest of the G7 industrialised economies. With UK employees’ productivity also falling 25% behin Read More

Diving back into work after the weekend can prove a challenge on some Monday mornings. Based in Manchester, those of us at alldayPA are certainly accustomed to battling torrential rain on our way to work. Arriving soggy and downtrodden, we go and make ourselves a coffee, and sit down at the screen Read More

Are you affected by the London underground tube strike? We’ve renamed the London tube stations to something much more fitting. Read More

The customer service industry continues to evolve at pace. If we look back at times gone by, consumers were extremely limited when they had a complaint or question to ask of a business. Read More

The task force set up by the Government and headed by experts at Which? outlined an action plan to cut off the cold calling firms in December, including personal fines for directors of the companies behind the harassment. However, ministers have delayed making changes to the policy regime, leaving Read More

The proposal from FFC Commissioner Tom Wheeler, which began circulating on Wednesday, would enable phone users the power to end robocalls. The plans include allowing carriers access to new technologies to block unsolicited calls. Read More

The urge to scribble idly can often be viewed as an indication of boredom. However, current research suggests doodling can actually help to improve concentration. Scientists at the Plymouth University have found that doodling while undertaking every-day tasks can enable people to remember more info Read More

As a result of many consumer complaints, telecoms regulator Ofcom has announced consumers will soon be benefiting from simpler landline and mobile charges. The UK Calling campaign is to provide clearer pricing structures for calls to numbers beginning with 08, 09 and 119, which are referred to in t Read More

Thomas Edison once said: “genius is one per cent inspiration, ninety-nine per cent perspiration.” A businessman advanced for his era, Edison knew that ideas were simply not enough, but few people listened. Now, nearly a century after such a quote was spoken, there are thousands of books available p Read More