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Building better customer relationships is not just something that would be nice to do – it is something you must do if you expect to be successful in business today. This book contains 101 useful suggestions for maintaining and building relationships with your customers – starting with the next contact you make.

The 101 ways in this book are all about people and how they react or respond to others. Most of the ways deal with common courtesies that anyone would appreciate – for example, keep the customer in the communications loop, don’t put customers on hold, be accessible to the customer and do what you say you will. All of the ways boil down to good, common sense Read More

Are you thinking about starting your own business? Do you have an idea for a new business but are unsure about how to proceed? If you have answered yes to either of these questions, this article could be of benefit to you. I am going to write about how to plan and create a successful small business.

Many people are looking at ways in which they can become self-employed. Leaving a full time career can be quite a scary prospect however for some. The security of having a regular income and other benefits such as a pension can seem hard to let go Read More

I know that most people cannot afford money to buy thousands of e-books online but we bloggers can still share with others some useful tips that can help many to grow and there are thousands of e-books that will allow you to increase your knowledge. Even better, these e-books are free and I am sharing it with you for free too.

These are the top 60 e-books lists that some of you might find useful Read More

Have you asked yourself, will I ever make any money online?

The reasons most of you will never make any money online is you will not learn the things I just listed. Has anyone ever told you that. Probably not, because they want you to buy their reports and eBooks full of secrets. There are no secrets.

If you really want to make money online you are going to have to learn a few things. Do you need to learn everything I listed above? NO! First you have to learn something Read More

The amount of WordPress Plugins available for download are endless, to sift through them and find one or two that you can actually use can be horrendous. Here is the most comprehensive list of all the WordPress plugins you need as of today to maximize the potential of your own blog Read More