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The most successful social media tactic used by Inc. 500 companies are Message and Bulleting Boards followed closely by Facebook and Twitter. Read More

Disney, Apple, Ritz Carlton, Starbucks all provide a distinct experience when compared with the ‘old way’ of doing things. If you sell commodities (like Starbucks) you can change how your customers purchase or use your products or services to create a distinct customer experience. Read More

Find out why leaders fail from the Harvard Business Review Read More

New report from Forrester highlights predictions of the innovation management landscape for 2009. Read More